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Microsoft Store Login Does Not Complete in Manage Storefront

Bug ReportKnown Issue

Summary:

On LaunchBox 13.24, logging into the Microsoft Store via the Manage Storefronts window does not complete. The login flow starts, but the UI does not update to reflect a successful login.

Steps to Reproduce:

  1. Open Tools > Manage Storefronts.

  2. Select Xbox / Microsoft Store and click Log In.

  3. Go through the Microsoft login process.

  4. After finishing, the button still reads Log In instead of showing a logged-in state.

  5. Clicking the button again briefly opens a login window that closes immediately, but the status does not change.

Observed Behavior:

  • The login flow runs, but the button remains at Log In.

  • Re-clicking the button flashes a window that closes instantly.

  • Storefront never shows as authenticated.

Expected Behavior:

  • After a successful login, the UI should update to reflect the account is logged in.

Impact:

Users cannot connect their Microsoft/Xbox Store accounts to LaunchBox, preventing storefront integration.

Affected Product
OS Version
Windows 11
LaunchBox Version
Plugins
NA
Posted by AstroBob ·
Status: Completed4 comments

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Comments4

  • AstroBob changed status to Completed
    Team•

    Jan 27

    Pinned

    Hi Folks,

    With today’s release of 13.25, this feature has now been fixed. You should now be able to correctly login to Microsoft/Xbox via the manage storefront’s window, and importing games should no longer cause errors.

    Thanks for bearing with us while we got this implemented.

    Cheers,

    • Truest1

      •

      Jan 28

      Awesome thank you for your hard work to get this and other great featured added. Keep up the great work.

  • kmeyer1212

    •

    Dec 3, 2025

    It’s been 2 months since the last update on this. Is there any new information or leads on a solution yet? I’m linking the forum post about this here as well. Thanks!

  • dolfan058

    •

    Oct 4, 2025

    I’d like to add to this that if you try to import games after the process above and do NOT select “force new login attempt”, you will get this error:

    “Your Account Could Not Be Accessed

    Launchbox failed to access your Xbox or Microsoft Store game library. In order for Launchbox to import your Xbox games library, you must be connected to the internet. If you are connected to the internet please make sure you complete the sign in process.”

    —


    If you do force a new login attempt and follow the login process, you will get this error (even if you have games installed and have been opened):

    “No Additional Games Were Found

    No additional Xbox or Microsoft Store games were found to import. Keep in mind that the wizard will not re-import any games that already exist in your Launchbox collection. The wizard also cannot find games that have not been opened at least once”