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EA Importer Not Working

Bug ReportKnown Issue

Issue:

As of 12/05/25 the EA platform importer is currently non-functional due to EA shutting down their old API.

Cause:

EA has discontinued support for the API that LaunchBox previously relied on, breaking the importer.

Status:

We’re actively working on a workaround using an alternative method, which will be included in the next beta and upcoming release. Since EA doesn’t offer a public API, the fix will be a bit of a workaround.

Workaround:

None currently available. Stay tuned for updates in the next beta.

Affected Product
OS Version
Windows 11
LaunchBox Version
Plugins
NA
Posted by AstroBob ·
Status: Completed1 comment

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Comments1

  • AstroBob

    Team•

    Jul 3, 2025

    Hi Everyone,

    As of today’s 13.22 release on Windows, this issue is now resolved.

    • Fixed: Storefront imports from the EA app now work correctly after adapting to the takedown of EA's deprecated Origin API

    For full details, please check out the changelog here.